UK pet retailer launches Omnichannel logistics

UK pet retailer launches Omnichannel logistics

The UK’s second biggest specialist pet retailer has signed a deal with Wincanton to launch an omnichannel logistics network.

Jollyes will be able to deliver to stores and direct to customers through the new services. These include replenishment and pick, pack and ship, customer returns, carrier management and supplier to customer.

Wincanton will run the different services from its shared user site in Wigan.

Jollyes hopes to “substantially grow” its store network and ecommerce operations over the next three years.

Paul Durkin, director of home and efulfilment at Wincanton, said: “Jollyes is a respected UK brand with whom we share the same ‘can do’ values. Our solution creates a flexible, customer-centric service enabling Jollyes to grow their store-based business and take full advantage of the eCommerce opportunities in the retail sector.”

Chris Ward, chief operating and supply chain officer at Jollyes said: “As the UK’s fastest growing national pet speciality retailer, we were keen to partner with an experienced, well respected distribution partner who was able to facilitate our significant expansion plans.”