With humble beginnings over 30 years ago, Italian Cusinato Pets and Country Life recently opened a brand-new concept store. Founded by passionate ornithologist Mr Natale as little shop in the heart of Veneto region, Cusinato now offers customers everything they need for gardening, pet food and care, small animals and horse riding. A new addition, is the organic food section for pet owners.
New concept store
The new concept store has been designed as a single open space, with several thematic areas and an outdoor area. In total the shop has 1,300 sqm of exhibition space. The outdoor area offers 20,000 sqm for training and play activities with dogs and pets. The store also features an indoor training space and a grooming salon for ensuring pets have a tiptop appearance. In an additional building, pet owners can leave their pets in the pet resort.
Cusinato also breeds three dog races: Cane Corso, West Highland White Terrier and Bovaro Bernese.
Service with a smile
The new concept store has been built with the environment in mind. Photovoltaic panels, low consumption led illumination and other solutions minimise the store’s footprint. The professional staff helps to ensure that every client feels welcome and is provided with the information he requires to help him choose the right product. Service is with a smile and above all passion for animals.
The store was one of the three companies nominated for 2017 Retail Awards, in the category Best Customer Experience Initiative. Cusinato is proud to offer one of the best shopping experiences around,
both on- and offline. The company’s webstore features all its products for customers who prefer to have their pet supplies delivered direct to their home. Cusinato Pets and Country Life keeps in touch with many pet-loving followers daily on Facebook and Instagram. A regular newsletter service also keeps pet owners updated on must-haves and essential pet information.
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