The garden and pet retailer ranked 20th out of 371 firms in Germany’s largest state.
German retailer Dehner made it into the “Bavaria’s Best Dealers” list by SZ Institute, which considered the company was the 20th best local player in the region.
The ranking system allows customers to decide which outlet they thought was the best, out of which Dehner had an average score of 2.35.
The study collected over 33,000 responses and participants rated the best retailers based on their personal experiences and expectations.
One example of a question asked was, “If you sum up all your expectations, experiences and information from the last 24 months, to what extent do you agree that [name of retailer] is one of the best retailers in Bavaria?”
All answers were given category-based responses from strongly disagree to strongly agree.
Dehner is one of the leading garden center companies in Germany and Austria with around 130 stores.
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