Sales momentum continues for Pets at Home

Retail revenue grew 29.1% in the last quarter, with good growth across both food and accessories, instore and online, despite the re-opening of non-essential retail and hospitality sectors during the quarter.

Omnichannel revenue is up 21.4%. Their veterenary business has grown 44.7%.

The company’s leadership anticipates that full-year Group underlying pre-tax profit will be £130m (€150m or $181m), representing a 49% increase on the prior year (£42.5m or €50m or $59m).

Continued growth across the ecosystem

• The number of active VIPs increased 17% YoY to 6.6m.
• 26% of all VIPs shopped across more than one channel during the quarter, up 18% YoY.
• The number of Puppy and Kitten Club members grew 167% YoY, with a TV campaign helping to generate their strongest ever week of new sign-ups during the quarter.
• New client registrations across their First Opinion veterinary practices remained strong, averaging over 10,000 per week.
• The number of subscription plans across the Group grew 24% YoY to over 1.3m, generating over £100m (€117m or $139m) in annualized recurring customer sales.

Peter Pritchard, Group Chief Executive Officer, commented: “It’s pleasing to note that many of the positive trends from our last financial year have accelerated in the current quarter. Key indicators point to continued growth in pet ownership, providing a supportive backdrop to long-term growth across the underlying market and our business, and we continue to see strong growth in new customers, subscription plans and veterinary clients.”