Pets at Home announces appointment of new CEO
On June 1st, Lyssa McGowan will succeed Peter Pritchard following the announcement of his intention to step down last November.
Lyssa is the outgoing Chief Consumer Officer at Sky UK Limited, with responsibility for the Consumer business serving more than 10 million customers and achieving over $10bn of revenue. Over the last 11 years, Lyssa has led numerous business units to growth within Sky, both organically and through M&A. She has broad experience of managing product, service and subscription-led businesses, leveraging deep capabilities in new product and service innovation, omnichannel development, marketing and customer experience excellence, and data and digital transformation.
Ian Burke, Chairman of Pets at Home, commented:
“On behalf of the Board, I am delighted to announce the appointment of Lyssa as CEO of Pets at Home Group Plc. Lyssa brings strong corporate, strategic and operational expertise across a range of consumer-facing businesses, and a proven track record of growth at Sky, with significant experience in customer and digital-first initiatives across multiple channels and sites.”
Lyssa McGowan commented:
“I am thrilled to be joining Pets at Home as CEO. It is a fantastic business with a unique, integrated business model, and a strong purpose-led culture fueled by the shared passion of over 15,000 colleagues and Partners to care for pets, and the people who love them. I am excited to work with the Board and Executive Management Team to lead Pets at Home on its journey to being the best pet care business in the world.”