E-commerce
Millennials and Gen X drive online pet care growth in the US
APPA data points to new highs in digital pet care shopping in 2025, led by strong uptake in the food, treats and essential categories.
Interview: Drools targets European push after reaching scale in India
Fresh food innovation and e-commerce growth are shaping the company’s next chapter. GlobalPETS sits down with CEO Shashank Sinha.
General Mills’ pet food sales rise 6% in FY2026 despite organic decline
Double-digit growth in cat food and improved pricing helped boost fourth-quarter sales and profit, while organic sales remained under pressure.
Tractor Supply and Freshpet double down on digital to capture pet market share
From vet services to DTC expansion, both players are reshaping their strategies to win higher-value customers.
Pet supplies among the least returned e-commerce categories in Switzerland
Galaxus reports significantly lower return rates for pet products than fashion and sports items.
EU’s new customs rules set to reshape cross-border e-commerce
A new €3 flat-rate duty targets low-value imports and forces China-driven platforms to rethink EU supply chains.
Pet food e-commerce triples in Latin America as digital adoption reshapes the market
Online penetration rises steadily across the region, with Argentina leading adoption at 11.4%.
Round-up: Funding surge fuels pet sector expansion across Europe and India
Omni Pet, Vetic, and FirstClub secure fresh capital to scale manufacturing, veterinary networks, and quick-commerce platforms.
Belgium: More than 60% of households own a pet in 2026
New data shows that specialized retail remains the leading channel, but online purchases are gaining ground.
Customer service becomes the battleground for pet retailers
Players are gaining recognition for customer service leadership, supported by training programs and digital innovation.









